![]() ![]() Double-check that none of your files are being used or opened elsewhere on your device, such as being used by a background application or being stored on an iCloud folder.Make sure you change the server to Dublin (if you are in Europe) or to NYC (if you're outside of Europe) to check your connection speed, as that is where our servers are located. We’d recommend that you have an upload speed of at least 5Mbps to use WeTransfer comfortably and without any interruptions. You can run a speed test on websites such as. First thing’s first, and as obvious as it is: have you tried the “turn it off and back on again” trick? Restarting your browser, computer, and router can often work wonders and will solve your upload issue quicker than anything else on this list.Below are some tips and tricks to resolve this issue: ![]() This doesn’t always happen from 99% down to 1%, you may see this happen at any stage of the upload or experience slow uploads in general. When this happens, it’s usually a case of something on your end preventing our uploader from properly reading all of your transfer’s data, causing the percentage to drop. Is your transfer upload speed slower than paint drying? Even worse, is your upload getting to 99% before suddenly crashing back down to 1%? ![]()
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